-All Web Design hosting/maintenance clients are required to set up automatic monthly payments via paypal subscription for their monthly fees. Clients are responsible for making sure their paypal accounts are up to date and that their payment information is valid through paypal so that their monthly fees are paid to us without incident. There will be a late fee of $25 assessed for any payments that are rejected for any reason through the recurring paypal subscription payments, and additional late fees will be added (see below).
-Maintenance fees are incurred when clients request work completed over their monthly alloted time per month that is included in their package, or requests additional work that would require a site-wide change or graphic changes, and will be charged at an hourly rate of $50.00, minimum one-half hour. Hourly maintenance charges (non-hosting accounts) are due upon receipt and are subject to late fees.
-Clients automatically approve extra charges by sending a maintenance request and will not be given notice and asked for approval via email/phone before additional charges for maintenance occur because the client approved changes by sending the request.
-Individual invoice for hourly work, late fees, or other billed invoices due: There will be a late fee of $25.00 applied to any payments not received after 3 days after email of invoice, and if payment is not received within 7 business days accounts will be cancelled (site will be taken down, deleted off the server, and access will be restricted including email).
-Non-kit club websites can be updated once a month, for up to two hours, depending on package purchased, if included with the client’s monthly plan. A
ll updates requested for the month need to be sent in a complete format (correct grammar, spelling, punctuation) in a .doc or .txt format (or inline in an email). Any images must be sized 500 pixels or less and attached to the same email, and directions for requested updates must be clear and final. If there are extensive corrections needed and/or extra hourly maintenance requested it will be charged at the above hourly rate. Please note and allow at least 7 business days for updates to be completed after we receive them.
KIT CLUB WEBSITE DEADLINES:
Kit club clients are required to choose their updates day (for the recurring monthly updates to their kit club website) and adhere to this specific date each month for recurring updates. Clients agree and understand they are responsible for emailing Terri (firstname.lastname@example.org – please include the month of the updates in the subject of your email) with their complete kit contents list (.doc, .txt or inline email), photos (if applicable), and any other updates needed to be completed on their reserved date no later than 3 DAYS prior to your reserved updates date each month in one complete email (see exact dates/times below).
WEBSITE UPDATES RESERVED FOR THE 1st DAY OF EACH MONTH must send all of their requested updates information via email in proper format (see above) 3 days before the 1st. If the current month has 30 days your deadline is: 11:59p.m. Mountain Time on the 27th. If the current month has 31 days your deadline is: 11:59p.m. Mountain Time on the 28th. Any updates received after the deadline: will be charged a late fee of $50.00 (no exceptions) and website updates may be delayed by up to 3 business days. Your website will be updated no later than noon on the 1st each month if you make the deadline date/time above.
WEBSITE UPDATES RESERVED FOR THE 15th DAY OF EACH MONTH must send all of their requested updates information via email in proper format (see above) within 3 days before the 15th: Your deadline is 11:59p.m. Mountain Time on the 11th. Any updates received after this deadline: will be charged a late fee of $50.00 (no exceptions) and website updates may be delayed by up to 3 business days. Your website will be updated no later than noon on the 15th each month if you make the deadline date/time above.
Kit club clients who agree to send Terri a kit in exchange for photography/editing/graphic work each month: The papercrafing kit(s) will need to be received NO LATER THAN 3 BUSINESS DAYS prior to your reserved updates date each month. Any kits received after the deadline: will be charged a late fee of $25.00 (no exceptions) and website updates may be delayed by up to 3 business days. Kits should be sent USPS to PO BOX 1496, Eastlake, CO 80614-1496. We are not responsible for delayed, late or misdirected packages.
Clients will need to understand there will be no reminder emails for any above deadlines, specifications, or notice of extra fees incurred by not adhering to these deadlines and specifications. If there are any holidays that will affect these deadlines you will be given two weeks notice via email with the updated deadline date. If there is a request to change your permanent recurring updates date you will need to notify us immediately and allow us at least one month lead time to adjust our schedule. Clients understand that all changes to deadlines or sizing specifications, etc. will be adjusted here on this page if needed on an ongoing basis when needed.
A $100.00 reinstatement fee will be assessed with balance due payable in full to reactivate all accounts if cancelled for nonpayment. If you have agreed to additional cancellation fee(s) in your design agreement and your account is cancleled FOR ANY REASON INCLUDING NON-PAYMENT you are still responsible for the cancelation fee and any other fees due at the time of cancellation.
Cancellation of monthly hosting/maintenance requires a 30-day notice via email email@example.com. There is a $100 cancellation fee (this covers time taken to delete files from the server). There will be additional hourly maintenance if you require any additional services, assistance for any reason, or need files emailed to you after cancellation (pending if they are still available).
Bradford Web Designs reserves the right to cancel accounts for any reason including but not limited to: non-payment, communication issues (including rude/harrassing/nonprofessional behavior through email or voicemail), etc. ALL services and products are NONREFUNDABLE and there are NO exceptions. If the client keeps the DNS pointing to our servers we maintain the right to post any content on the landing page including links to other sites.
Web Design Agreement Information
By purchasing a Web package online with Bradford Web Designs you agree to the terms and conditions set forth in our WEB DESIGN AGREEMENT.. You will be sent an official copy via email detailed with your business information and package, pricing, etc. immediately after your purchase which will need to be signed and returned to us by the date noted in the agreement. No monies will be refunded, no exceptions. Contact us with questions before you purchase.
Content: All services provided by Bradford Web Designs may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State, or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secrets and other statutes, violation of US export restrictions, harassment, fraud, trafficking of obscene material, drug dealing, and any other illegal activities. The subscriber agrees to indemnify and hold harmless Bradford Web Designs from any claims resulting from the use of the service that damages the subscriber or any other party. Note: Pornography and Adult content is prohibited. This includes sites that may have links / banners to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited. A few examples of non-acceptable content or links are: pirated software hacker’s, programs or archives, warez sites, mp3 archives. Bradford Web Designs will be the sole arbiter as to what constitutes a violation of this provision.
Server/Design Support: Unless your site and/or specific page (in entirety) that you are having issues with was soley designed and maintined by Bradford Web Designs, we only provide technical support for server related problems (we do not support HTML problems or fix your own code/design. THIS INCLUDES ANY CODE OR CHANGES YOU MAKE TO OUR PAGES WE DESIGNED FOR YOU IN YOUR OWN ATTEMPT TO PROVIDE YOUR OWN ALTERATIONS, ADDITIONS, CHANGES, ETC. TO THE PAGE/PAGES/SITE.) If tech support is requested for a server problem or page problem/fix and it turns out to be HTML, design, or other code NOT related to our own page design, a charge of $60/ hour will be charged to your account and must be paid in advance. ANY PREPAID or REGULAR MAINTENANCE TIME CAN NOT BE USED FOR THIS PURPOSE UNDER ANY CURCUMSTANCES. In any event, you may want to inquire about our services to redesign your page(s) you to avoid these potential fees (remember that professional maintenance is only $35/hour) if you are unsure of how to properly code and design your page(s), and/or graphic/HTML consultation only is available as well.
Server Resources: Any Web site that uses a high amount of server resources (such as CPU) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource needed to an acceptable level. Misuse of system resources, including but not limited to employing posts or programs which consume excessive CPU time or storage space, permitting use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for the customer’s own account, resale of access to CGI scripts installed on BradfordWebDesigns.com servers, or attempting to use a single customer account for third party web sites by allowing more than one domain pointer to be used to reference pages within the customer’s site will not be allowed. Bradford Web Designs shall be the sole arbiter of what is considered to be a high server usage level.
Mail Configurations: Bradford Web Designs supports email connectivity directly with our servers and via google apps. We are NOT held responsible for email errors, server errors, or additional loss cause to email problems. No exceptions.
Domain Registrations: Bradford Web Designs will host domains from any registry however the user is responsible for the registration of any domain name if user is not purchasing a design package with Bradford Web Designs. If you purchase a design package we will generally include 1 year registration at godaddy.com for a .com, .net. or .org name (if applicable).
Net Abuse: The sending of commercial advertising through email (AKA spamming) from a Bradford Web Designs servers, referring to an URL on a Bradford Web Designs server, or using an email address that is maintained on a Bradford Web Designs server is STRICTLY PROHIBITED. This includes but is not limited to activities such as using a nonexistent email return address on a commercial solicitation, allowing spamming by third parties to promote a web site hosted by Bradford Web Designs, trolling (posting outrageous messages to generate numerous responses), mail bombing (sending multiple messages without significant new content to the same user), subscribing someone else to a mailing list without that person’s permission, cross posting articles to any newsgroups without their permission, and commercial advertisements. In general, any kind of commercial advertising in areas on the Internet not intended for such purposes is prohibited. Government laws construed as protecting this practice do not apply. Please read additional spam policy below. We reserve the right to determine what violates this policy.
Spam: Transmission of bulk, unsolicited commercial e-mail (UCE) or commercial postings to inappropriate newsgroups (spam) by Bradford Web Designs customers is strictly prohibited.
Spammers, take note of the following prices, for which you agree to be billed effective JUNE 10th, 2006 to the current date:
Bradford Web Designs Users’ UCE: $500.00 US plus $10 for each spam/UCE sent, plus immediate account deactivation for 10 days (first offense) cancellation for (second and last offense) any customer of Bradford Web Designs that sends any spam whatsoever, whether from our mail servers or from external mail servers that refer to an Bradford Web Designs customer web site.
User accounts will be deactivated immediately and without warning when evidence of spamming is discovered. Using a Bradford Web Designs (real or virtual or any other site we have developed) as a drop or reply point to spam transmitted off the Bradford Web Designs network is also prohibited.
It is NOT acceptable to spam the Internet with ads for your URL. If we are informed of this activity, we will inform the postmasters at the site of origin of the spam, assuming it’s done from a remote site. If the problem continues, we may revoke your account or server hosting privileges because of it. We do not in any way condone spam of any kind, and we will not accept as customers users who abuse the Internet in this way.
Server Abuse: Any attempts to undermine or cause harm to a Bradford Web Designs server or using an email address that is maintained on a Bradford Web Designs machine is STRICTLY prohibited. We reserve the right to deactivate any script (even our own) if it is used to such an extent that it poses a threat to the performance of our network.
The failure to meet or follow any of the above guidelines are grounds for immediate account deactivation. We reserve the right to REMOVE any account (deactivated or not) within 15 days prior notice except for spamming which warrants immediate removal with no refunds of monies paid to Bradford Web Designs.
Complaints about violators of our policies should be referred to firstname.lastname@example.org. Each complaint will be fully investigated. Bradford Web Designs reserves the right to fully investigate any reported violations and to determine the proper consequences.
Billing Policy: Invoices for monthly hosting/maintenance fees are emailed to clients on or after the 1st of each month, when services are performed, or on payment arrangement dates. Monthly fees are due in full on the 1st day of each month. We accept Visa, MasterCard & PayPal via PayPal. We do NOT accept checks or cash. Contact us if you need to make payment arrangements. See below for more details.
There are NO refunds of any kind under any circumstance.
By accessing and using BradfordWebDesigns.com services you agree to be bound by the terms below, and clients also agree to be bound by any change in these terms which are published below while you are a user of Bradford Web Designs services. Clients will need to check for any updates and adhere to the terms each month they are a client. If you do not want to be bound by the terms of this Agreement or by any subsequent changes to these terms, please contact us immediately so that we may close your account.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us email at the above address. Please provide us with your exact name and address and you will be removed from our list. Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders and design information, questions, etc.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected bysending us email at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information we redirect visitors to a secure server for processing.
We can be reached via e-mail at email@example.com or you can reach us by telephone at 720-468-0096.
Our mailing address:
P.O. BOX 1496
Eastlake, CO 80614
Refund Policy: If you purchase any services from us we do not honor ANY requests for refunds on ANY basis.
Web Hosting Use Agreement:
Copyright: The content, organization, graphics, design, compilation, digital conversion and other matters related to the Site may be protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.
Permitted Uses: You are granted rights to access and use the Site strictly in accordance with this Agreement; (b) to use the Site solely for internal, personal, non-commercial purposes; and (c) to print out confidential information from the Site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein. No print out or electronic version of any part of the Site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances. Your use of information on the Site or materials linked to the Site is entirely at your own risk. Third party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for these linked sites.
Restrictions and Prohibitions on Use: Your license for access and use of the Site and any information, materials or documents (collectively defined as “Content and Materials”) therein are subject to the following restrictions and prohibitions on use: You may not (a) copy, print, republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the Site or any Content and Materials retrieved therefrom; , (b) create compilations or derivative works of any Content and Materials from the Site; (c) use any Content and Materials from the Site in any manner that may infringe any copyright, intellectual property right, proprietary right, or property right of us or any third parties; (d) use the Site for the purpose of gathering information for or transmitting (1) unsolicited commercial email; (2) email that makes use of headers, invalid or nonexistent domain names, or other means of deceptive addressing; and (3) unsolicited telephone calls or facsimile transmissions; (j) use the Site in a manner that violates any state or federal law regulating email, facsimile transmissions or telephone solicitations.
Forms, Agreements & Documents: We may make available through the Site or through other Web sites sample agreements or forms, checklists, (collectively, “Documents”). All Documents are provided on a non-exclusive license basis only for your personal one-time use for non-commercial purposes, without any right to re-license, sublicense, distribute, assign or transfer such license. Documents are provided without any representations or warranties, express or implied, as to their suitability, legal effect, completeness, currentness, accuracy, and/or appropriateness. The Documents are provided “as is”, “as available”, and with “all faults”, and we and any provider of the Documents disclaim any warranties, including but not limited to the warranties of merchantability and fitness for a particular purpose. The Documents may be inappropriate for your particular circumstances.
Linking to the Site: You may provide links to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, the copyright notice, or other notices on the Site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the Site immediately upon request by us.
Errors, Corrections and Changes: We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We do not represent or warrant that the information available on or through the Site will be correct, accurate, timely or otherwise reliable. We may make changes to the features, functionality or content of the Site at any time. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site.